Identity Theft Prevention
Your identity is priceless. Stay alert and active so you can protect it.
When it comes to identity theft prevention, you have support.
Together, we can work toward keeping your personal information secure. We understand the stress that comes when your information is compromised, so you can trust us to answer questions and help guide you along the way.
Identity Theft
Identity theft involves acquiring key pieces of someone’s identifying information, such as name, address, date of birth, Social Security number and mother’s maiden name, in order to impersonate them. A thief can commit numerous forms of fraud using this information, including taking over the victim’s financial accounts, opening new bank accounts, purchasing automobiles, applying for loans, credit cards, and Social Security benefits, renting apartments, and establishing services with utility and phone companies.
If you believe your identity has been stolen, take these steps immediately:
- Contact all creditors, by phone and/or in writing, to inform them of the problem or potential problem.
- Report the theft to your local police department or the town the theft occurred in. Ask for a copy of the report.
- Call each of the three credit bureaus’ fraud units (information below) to report identity theft. Ask to have a “Fraud Alert/Victim Impact” statement placed in your credit file asking that creditors call you before opening any new accounts.
- Alert your financial institutions to flag your accounts and to contact you to confirm any unusual activity.
- Contact the Social Security Administration’s Fraud Hotline at 1.800.269.0271.
- Contact the state office of the Department of Motor Vehicles to see if another license was issued in your name. If so, request a new license number and fill out the DMV’s complaint form to begin the fraud investigation process.
- Contact the Federal Trade Commission at 1.877.IDTHEFT to report the problem. Also, there are helpful forms and letters to help you on their web site at www.consumer.gov.
Contact Credit Bureau Fraud Units
PO Box 740241
Atlanta, GA, 30374-0241
Order Credit Report: 1.800.685.1111
Report Fraud: 1.800.525.6285
PO Box 2104
Allen, TX, 75013
Order Credit Report: 1.888.EXPERIAN (397.3742)
Report Fraud: 1.888.EXPERIAN
760 Sproul Road
PO Box 390 Springfield, PA, 19064-0390
Order Credit Report: 1.800.916.8800
Report Fraud 1.800.680.7289
Credit Card Fraud
Keep these safety tips in mind to minimize your risk of credit card fraud. With so many ways to use your credit and debit cards to make purchases, it's vital to protect your cards, private information, and accounts as much as possible.
- Always report lost or stolen cards immediately upon discovery.
- Don’t lend your card to anyone.
- Never write PINs on your card, or keep it in your wallet.
- Don’t give your PIN to anyone. No one from any financial institution, law enforcement or a merchant should ask you for this information.
- Don't use an obvious number for your PIN. Avoid using digits from your telephone number, Social Security, date of birth, or any number someone could easily figure out.
- Never use the same PIN or ID number for all your cards.
- Never put your account information in an email.
- Avoid carrying all your plastic cards, Social Security card, birth certificate, or passport together. Carry only what you will be using.
- When making purchases online, make sure you are in a secure environment. This usually is stated by a pop-up message and by a key or lock icon on the bottom of your page. Only shop with companies you know online.
How can we help you today?
- Home
- Advice & Planning
- Fraud Prevention
- Identity Theft Prevention