How can we help you today?
Get the answers you need – quickly. You can use the guide below to connect with people ready to help. You can also chat with a representative online during business hours. Ask about our Spanish-speaking Member Service Representatives.
Member Contact Center
For questions about your American Eagle membership.
Local Phone Number: 860.568.2020
Toll-Free Phone Number: 800.842.0145
Member Contact Center Hours
Monday - Friday: 8:30 a.m. to 5:00 p.m.
Saturday: 8:30 a.m. to 12:30 p.m.
Send Us a Secure Message
Send us a secure message on our App or online banking. Login and navigate to the Message Center. Get started by visiting App Store or Google Play.
Video Teller Banking and 24/7 ATM Access
Use our ATMs anytime you want and talk to our tellers
Monday-Friday: 8 a.m. to 6 p.m.
Saturday: 8:30 a.m. to 1 p.m.
Web Chat
During regular branch hours, you'll see a "Chat!" icon in the lower right. Just click on that and chat with one of our team members online.
Make an Appointment
Pick a date and time that works for you, and we can meet you in person at any of our branches.
24-Hour Telephone Banking
Use our automated telephone banking system to access your account.
Local Phone Number: 860.568.3802
Toll-Free Phone Number: 800.843.1151
Payment Solutions
Speak to a representative if you are having trouble paying your American Eagle loans.
1.833.950.1189
Email [email protected]
Report Lost or Stolen Visa Card
Misplaced your American Eagle Debit or Credit Card? Suspect fraudulent activity on your account? Start here.
Debit Card: 800.627.2127
Signature Credit Card: 844.431.0818
All Other Credit Cards: 844.431.0819
Mortgage Servicing Center
Ask us about an existing or future home loan.
Residential Mortgage Loan: 877.495.4717
Loans: To submit a request of information, notice of error or credit report dispute on a loan – please send a written notice with the following information to the mailing address below, Attention Loan Servicing. The written notice must include your name, loan number and the information requested or notice of error to be reviewed.
Mailing Address
American Eagle Financial Credit Union
PO Box 280128
East Hartford, CT 06128-0128
Support Center
Need something else? Use our search feature or read our FAQs.
Look for us in your neighborhood
Everything You Need, All in One Place
