Learn about our recent digital upgrades.
There are new updates in Bill Pay that you will notice when you go to use the Payment Center. These changes can be found in both Online Banking and the AEFCU Mobile App in the Payment Center/Pay Bills section.
The menu within Payment Center now has four options that are detailed below.
1. Smart View
2. Pay Bills
3. Manage Billers
Q: How do I navigate to the new Bill Payment system and set up a biller?
A: In the tutorial below, it will show you how to navigate to the Payment Center platform within Online Banking. You can also see how to set up a biller and make a payment below.
Q. What's the difference between using external transfers or bill payments?
A. External transfers are transfers of money between your American Eagle FCU accounts and your accounts at other financial institutions. Bill payments are the individual or recurring electronic payments you’re making from your AEFCU accounts today – it could be via a debit card, a credit card, or using an actual account number.
Q: Where do I go in Online or Mobile Banking to set up an external transfer?
A: You will click on Payment Center/Pay Bills, Pay a Person, Transfer Funds. When you click on Transfer Funds, you’re able to use instant verification system so that you can link your accounts with a simple login to your account at another financial institution.
Q: How do I set up an external transfer in Online or Mobile Banking?
A: You will click on Payment Center/Pay Bills, Pay a Person, Transfer Funds. Click Add Account, search for your institution using the instant verification system or add account manually. When searching for your institution, enter your external financial institution credentials and select the account to connect. Or manually add your account by entering the external account information needed on the screen, click submit and close and activate.
Note: You can only add an external account that your name is listed on.
Q: How do I make a single payment?
A: You will click on Payment Center/Pay Bills, Pay a Bill, Manage Billers. Locate the biller and click Pay. Select a Payment Method and click Pay Date & Amount. Enter the amount to pay, when to pay, and click Notifications (Optional: Click the Recurring Payment button to set up a recurring payment). Select Notifications and click Payment Confirmation. Review and confirm the payment information and click Submit Payment.
Q: How do I pay more than one biller at a time?
A: You will click on Payment Center/Pay Bills, Pay a Bill, Manage Billers. Click on Pay a Bill, Under Bills & Payments, click on Pay Additional Billers. Select billers to pay and Add Payment Details if necessary. For each biller, enter payment details and click Save and Select to Pay. Click Add selected billers to Pay. Click Review & Pay Total. Review and Confirm Payments and click Pay Total.
Q. What’s an eBill?
A. eBills are electronic versions of paper bills. An eBill is automatically sent from a biller to your Bill Pay account the same way a paper bill arrives from a biller into your mailbox.
Q: Where can I find the Person to Person feature?
A: The Person to Person payment center can be found under Payment Center/Pay Bills, Pay a Person. You can pay a person through Online Banking or the Mobile App by using a phone number or email address.
Our Online Banking and AEFCU Mobile App gives you all of the tools to do your banking in one place.
Register for Online Banking to get started today!
Our Online Banking & Mobile App gives you access to:
American Eagle FCU’s new Personal Money Manager is located within Online Banking and AEFCU Mobile App, replacing the old Spending tab.
Our innovative platform allows you to bring all your accounts together in one secure dashboard, making managing your finances easier than ever before. With access to more than 18,000 data sources, including banks, credit cards, investment accounts, employee stock plans, mortgages and insurance, you’ll have the ability to aggregate account data from virtually any financial source online. Create and track budgets, analyze spending patterns, set financial goals and more. Get ready to gain deeper insights into your financial present – and future.
AEFCU Money Manager At-A-Glance:
We invite you to give it a test drive to see how we can help YOU achieve financial freedom!
Get in touch with a Representative
You'll need the following information to get started:
If you opened your account in a branch, you will have a purple card with your Account Number written on the back in your opening package.
If you opened your account online, a confirmation page would have been presented with a link containing your Account Number.
If you cannot find your Account Number, please call our Member Contact Center at 800.842.0145 and be prepared to answer security questions and provide your ID.
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