IMPORTANT NOTE ABOUT ESTATEMENTS: You may have received a notice indicating your electronic statement is ready for viewing. However, there will be a delay in the availability of eStatements. We are working to resolve this issue as quickly as possible and apologize for the inconvenience.
Every time you use your debit or credit card, we give to a worthy organization.
VISA Debit Card
Life can get pretty busy, so naturally you value your free time more than ever. At American Eagle FCU, we give you the tools to make life easier, like our Visa® Debit Card. The Visa® Debit Card works like a check and makes shopping easy. Just present your Debit Card and sign when making a purchase wherever you see the Visa® logo. The funds will be withdrawn directly from your Checking account.
You can also use your Debit Card with your Personal Identification Number (PIN) to pay for purchases from Visa® merchants and request cash back at many locations. It’s like having an ATM at the checkout counter, without a fee. All transactions will appear on your monthly checking statement.
Download our free SecurLOCK Equip app from your app store and you can control your card 24x7 from your smartphone. Turn the card ON and OFF, set personalized card controls, text and email alerts, and view recent transaction activity.
Any debit card with no activity recorded in 12 consecutive months will be automatically closed for your security and fraud prevention. To avoid any interruption in service, we recommended that you use your debit card periodically to keep it active.
Debit cards typically have a five (5) year expiration date
It’s an ATM Card too
The Visa® Debit Card works like an ATM card, too. Use it to make cash withdrawals and more at any American Eagle FCU ATM and other financial institutions ATMs displaying the NYCE® or Cirrus® symbol. A service charge may apply for using your Credit Union ATM or Debit Card in other financial institutions ATMs.
Members may use ATMs located at American Eagle FCU branches with no fees for cash withdrawals, deposits, balances, transfers, loan payments, account-to-account transfers, and mini-statements. . Credit Union ATMs are located at all of our public branches, and most in-plant locations.
Using your Debit Card outside the United States
When using your Credit Union debit card, or ATM card outside the U.S., the fraud monitoring system in place for your protection may decline your card while trying to make purchases in many foreign countries.
Before you depart on your next vacation or business trip outside the United States, call our Member Contact Center at 800.842.0145, at least one week before departure and provide us with the dates and destinations. By notifying us in advance, we can set up your card for foreign travel usage and will do our best to prevent your card from being blocked in most (but not all) countries.
Make note of the PIN associated with this card. If you visit a merchant with a chip-enabled terminal, you may be asked to input the PIN associated with your card. If you do not know the PIN associated with your VISA card, call the Member Contact Center at 800.842.0145. Knowing the PIN will be especially important if traveling overseas.
International Service Fee
You may use your ATM/Debit card to make a cash advance at financial institutions in the country you are visiting (provided it is not a blocked country). There are fees for this. Please see Debit Card Fees
Countries with Debit Card and ATM Transaction Limits
Due to high incidents of fraud and for our members protection, we have placed a daily transaction limit when using an AEFCU debit card or ATM card in the following countries: Greece, Italy, Mexico, Philippines, Romania, South Africa, Spain, Turkey, and United Kingdom (England, North Ireland, Wales, and Scotland).
Using your Debit Card at an automated teller machine outside the United States
Due to extensive fraudulent activities in the use of ATM’s abroad, your debit card may not work at a blocked foreign country’s ATM (Automated Teller Machine) to make cash withdrawals using your PIN. We cannot unblock the use of ATM’s in these countries.
Get in touch with a Representative
You'll need the following information to get started:
If you opened your account in a branch, you will have a purple card with your Account Number written on the back in your opening package.
If you opened your account online, a confirmation page would have been presented with a link containing your Account Number.
If you cannot find your Account Number, please call our Member Contact Center at 800.842.0145 and be prepared to answer security questions and provide your ID.
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American Eagle FCU is not responsible for accuracy, security, content, or services offered by other websites; we encourage you to view privacy & security disclosures of all websites you visit as they may be different than those of American Eagle FCU.
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