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Privacy & Security

PRIVACY NOTICE

Please view our Privacy Notice to learn what American Eagle does with your personal information.

Online Privacy

American Eagle Financial Credit Union ("American Eagle") is committed to providing you with competitive products and services to meet your financial needs and help you reach your goals. We are equally committed to protecting your privacy. In addition, we suggest that you review our Security Statement to learn about the security measures we employ, to assist us in offering the Telephone Banking and/or 24-Hour Online Banking services in a secure manner.

Our Privacy Notice concerning the personal, and sometimes non-public, information we collect and disclose about members and individuals who inquire about and/or obtain products or services from American Eagle for personal, family or household purposes is available here. In addition, you may call us at 800.842.0145, to request a copy of our Privacy Notice. Our Privacy Notice is equally applicable to information you provide on-line through our website www.americaneagle.org (the "Website"). Additional information specific to information about you that is collected when you visit or transact business using the Website is set forth below.

Website-Specific Practices

Anonymity

Visitors to the Website remain anonymous, unless a visitor chooses to provide personal information to us (See below Use of Data Provided in Online Forms). Except when provided to us on the Website, we do not collect personally identifiable information about visitors to the Website. We do, however, collect and aggregate non-personally identifiable data as set forth below.

Aggregated Data

For example, in order to determine the level of interest in information available on the Website and help us design or improve our products and services, we may use standard software to collect information about visitors to the Website and use such information to create summary statistics. This information is maintained only in aggregated form and cannot be used to identify you. The information we collect and use from the Website may include:

  • Date and time our site was accessed,
  • IP address (a numeric address given to servers connected to the Internet)
  • Web browser use, and
  • City, state, and country

Understanding "Cookies"

Portions of this Website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the Website analyze how users use the site. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Website, compiling reports on Website activity for Website operators and providing other services relating to Website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By using this Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Some content or applications on this Website are provided by third parties. These third parties also may use cookies to collect information about you when you use this Website. By using this website, you consent to the use and processing of data about you by such third parties.

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of this Website.

Use of Data Provided in Online Forms

Visitors may elect to provide us with personal information via e-mail and online forms. Our policies and practices with regard to any information you submit to American Eagle online are set forth in our Privacy Notice and Disclosure.

Links

The foregoing summary of website-specific practices is for general guidance and is subject to change. It does not modify or amend any written agreement, if any, between you and American Eagle, nor does it constitute a contract or create legal rights.

The Website may provide links to third party services accessible through websites and computer systems not owned, controlled, or operated by American Eagle. Your use of such third party services will be governed by the terms of use and privacy policy on any such third party’s website..

Security Statement

The Credit Union understands that the security of your personal and account information is important to you. We employ several security measures, as described below, to assist us in offering services available on our website www.americaneagle.org (the "Website") and 24-Hour Online Banking, our online banking application in a secure manner. In addition, we suggest that you review our Privacy Notice and Disclosure to learn our policies and practices with regard to information we collect from or about you.

Access Codes and Time-Out Feature on 24-Hour Online Banking

In order to access many of the services we provide at 24-Hour Online Banking, you must have access codes (e.g., member numbers, and PINs). No one may access your account without knowing your member number and PIN. To further protect you, a session timeout feature is used. This feature will automatically log you out of your current financial service session after an extended period of inactivity on our site.

Secure Browsers

The Credit Union requires the use of secure browsers in order to ensure a high level of security protection for your information as it is exchanged over the Internet between your computer and the Credit Union. Typically, only high level browsers that support Secure Socket Layers ("SSL") and 128-bit encryption can access 24-Hour Online Banking, although it may be possible to enter www.americaneagle.org without it. SSL is a very complex and high end encryption technique that ensures your information is protected and can only be viewed by the intended recipient. Basically, encryption is the process of scrambling information so that it can only be reassembled in its original format by someone who has the correct encryption key to do so. When used between you and the Credit Union, this technology encrypts your personal information as you send it to us, which only the Credit Union can decrypt. Likewise, when we send personal or account information to you, this technology encrypts it, which then only you can decrypt. Different browsers display security status in different ways. For example, your browser may display a padlock or key icon in the status bar. In such case, if you are not in a secure area the key or lock may be broken, unlocked, or not shown. It is best to check with your browser’s help facility to determine how security status is displayed. If your browser does not support secure sessions, you will not be able to access the Log On page. Always use the latest version of your browser.

Firewalls

The Credit Union employs an additional protection mechanism known as a firewall to protect our computer systems and your information. Firewalls can be thought of as selective barriers that are designed to prevent unauthorized use of the Credit Union's systems and only let authorized traffic (i.e., you, our online banking user) through to the Credit Union's systems.

Electronic Mail

The 24-Hour Online Banking service offered by the Credit Union includes online forms that enable you to send and receive secure electronic mail (e-mail) to and from the Credit Union. If you use e-mail to communicate confidential information to the Credit Union, please be sure to use these online forms since other e-mail transmissions may not be secure.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. Accordingly, while we strive to protect and maintain the security of the Website and your personal information, we cannot ensure or warrant the security of any information you transmit to us from the Website, and you do so at your own risk.

USA Patriot Act

The USA Patriot Act requires all financial institutions to take extra security precautions to help the government fight the funding of terrorism and money laundering activities. Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.

What this means for you: When you open a new account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We will also ask to see your driver’s license or other government-issued photo I.D. You can rest assured that we will only request the information required by the law… and that we will use the information only for purposes of complying with the law. Your privacy is our top concern, and we will respect and protect it as always, consistent with the law’s requirements. We thank you for your understanding and for joining us in securing a safer tomorrow.