American Eagle Financial Credit Union is one of several financial institutions nationwide that have been targeted with a debit card scam known as card-not-present (CNP) fraud over the last several days. We want to inform all our members about this incident as we complete the work of determining which members have been affected. Members do not need to take action at this point, and can continue to use their cards as they normally would. We will be following up with the affected members and guiding them through the process of replacing their debit card, and reimbursing any fraudulent charges.
Given the importance of this situation, we want to share the following information with you quickly. Here is what you need to know:
We continue to monitor our cardholder accounts for suspicious activity. If you discover any other unauthorized activity on your account, please stop by your local branch or call our Member Contact Center immediately at 800.842.0145.
President & Chief Executive Officer
Get in touch with a Representative
You'll need the following information to get started:
If you opened your account in a branch, you will have a purple card with your Account Number written on the back in your opening package.
If you opened your account online, a confirmation page would have been presented with a link containing your Account Number.
If you cannot find your Account Number, please call our Member Contact Center at 800.842.0145 and be prepared to answer security questions and provide your ID.
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American Eagle FCU is not responsible for accuracy, security, content, or services offered by other websites; we encourage you to view privacy & security disclosures of all websites you visit as they may be different than those of American Eagle FCU.
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