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Whether you need to speak with our membership center, have a question about your account or need to report a lost or stolen card, American Eagle has a contact for you. Use the guide below to find the right phone number, chat with a representative online or through online banking, or visit us in person at one of our convenient branches.
Call this number if you have questions regarding your current or future membership with AEFCU.
Call this number if you have questions about your accounts or loans outside of our normal business hours.
Call this number if you have misplaced your AEFCU debit or credit card or if you suspect fraudulent activity on your account.
Call this number if you have a question about an existing or future home loan from AEFCU.
Loans: To submit a request of information, notice of error or credit report dispute on a loan – please send a written notice with the following information to the mailing address below, Attention Loan Servicing. The written notice must include your name, loan number and the information requested or notice of error to be reviewed.
American Eagle Financial Credit Union
PO Box 280128
East Hartford, CT 06128-0128
If you encounter difficulty accessing any part of our website or need assistance, please contact our Credit Union Accessibility Team at 800.842.0145.
Get in touch with a Representative
You'll need the following information to get started:
If you opened your account in a branch, you will have a purple card with your Account Number written on the back in your opening package.
If you opened your account online, a confirmation page would have been presented with a link containing your Account Number.
If you cannot find your Account Number, please call our Member Contact Center at 800.842.0145 and be prepared to answer security questions and provide your ID.
By continuing, you will be leaving the American Eagle FCU website.
American Eagle FCU is not responsible for accuracy, security, content, or services offered by other websites; we encourage you to view privacy & security disclosures of all websites you visit as they may be different than those of American Eagle FCU.
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