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Contact Us

Contact Information

For your security, if you are submitting an inquiry about your account(s) with American Eagle FCU, please log into our Online Banking system to send a secure email, or call the Member Contact Center at 800.842.0145, ext.5101.

Please note that when submitting this form to AEFCU, you should only click the submit button once. When the submission is complete, you will automatically be redirected back to the page and your submission confirmation message will be displayed.


Member Contact Center
Local Phone Number 860.568.2020
Toll-Free Phone Number 800.842.0145
Loan Phone Center
Local Phone Number 860.568.2020
Toll-Free Phone Number 800.842.0145
Member Contact Center Hours / Loan Phone Center Hours
Mondays, Tuesdays, Wednesdays, Fridays 8:00am to 5:00pm
Thursdays 8:00am to 6:30pm
Saturdays 8:30am to 12:30pm
General Telephone
Local Phone Number 860.568.2020
Toll-Free Phone Number 800.842.0145
24-Hour Telephone Banking
Local Phone Number 860.568.3802
Toll-Free Phone Number 800.843.1151
Report Lost or Stolen Visa Card
Debit Card 800.627.2127
Signature Credit Card 844.431.0818
All Other Credit Cards 844.431.0819
Mortgage Servicing Center
For questions regarding your residential mortgage loan, please call toll-free 877.495.4717.

For any notice of error or information request regarding your home equity loan, please mail a written request containing your name, loan number, and a brief explanation of the error/request to: American Eagle Financial Credit Union, 417 Main Street, East Hartford, CT 06118. Attention Loan Servicing.
Mailing Address
417 Main Street
East Hartford, CT 06118
Main Office Fax Numbers
Card Services (credit and debit) 860.291.6376
Human Resources 860.633.1865
Loans 860.291.6475
Loan Processing 860.291.6475
Member Contact Center 860.569.5541
Member Services 860.569.5547
Mortgages 860.569.5535