Fri., Mar 27: Our Member Contact Center is experiencing longer hold times. Secure messaging is available in Online Banking to send email to an AEFCU Specialist, and Online and Mobile Banking as well as ATMs are available 24/7. Select branches are operating with drive-thru service only. Click here for solutions if you’re experiencing financial hardship as a result of COVID-19. Click here for current hours and branch availability.
No-fee transactions at 60,000 Allpoint and SUM ATMs throughout Connecticut and nationwide.
In order to protect your money and sensitive information, Online Banking will occasionally require you to verify your identity in order to complete a transaction or make a change to your account. This will not be required every time you use Online Banking and will never happen more than once per session. If you are asked to verify your identity, you may choose one of the three following methods:
To ensure that options 1 and 2 are available to you, please verify and update your phone numbers in Online Banking. To update your phone numbers, go to the Member Services tab in Online Banking and click on Change Address.
This new level of security will not replace the challenge questions (see Advanced Authentication) that you selected when you enrolled in Online Banking. You will continue to be challenged when logging into Online Banking from a public computer or any computer that you have not logged in from previously.
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