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Scheduled System Maintenance for ATMs, VTMs, and Telephone Banking Feb 6-7

American Eagle FCU will conduct routine system maintenance on Monday, Feb 6 from 8PM to approximately 2AM on Tuesday, Feb 7. ATMs, Video Teller Machines (VTMs) and Telephone Banking will be unavailable during this time. Allpoint and SUM Network ATMs will be available for use. You can find a location here. Thank you for your patience.

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American Eagle Financial Credit Union
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American Eagle Financial Credit Union
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How can we help you?
Type your question in the box below and we’ll show you all the articles that might be helpful.
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  • Save
    • Personal Savings
      • Personal Savings Account
      • Certificate Accounts
      • Money Market
    • Business Savings
      • Business Savings Account
      • Merchant Services
    Checking
    No-fee ATMs and Online and Mobile Banking tools mean your money is always within easy reach.
    Learn More
  • Spend
    • Personal Spending
      • Personal Checking
    • Business Spending
      • Business Checking
    • Credit Cards
      • Visa Credit Cards
      • Balance Transfer
    VISA Credit Card
    Get maximum purchasing power along with great rates, cash rewards and product discounts.
    Learn More
  • Borrow
    • Vehicle Loans
      • Auto Loans
      • Motorcycle Loans
      • Recreational Vehicle and Boat Loans
      • Auto Payment Protection
    • Home Loans
      • Mortgages
      • Home Equity
    • Personal Loans
      • Personal Loans
      • Student Loans
      • Savings and Certificate Secured Loans
    • Credit Cards
      • Visa Credit Cards
      • Balance Transfer
    Auto Loan Refinance
    Refinancing your existing car loan may help you save money by reducing your monthly payments.
    Learn More
  • Plan
    • Investing
      • American Eagle Investment Services
      • Meet an Investment Advisor
    • Insuring
      • Insurance Products
    Investments
    Learn more about the strategies you can use to put together a powerful portfolio and build a bright financial future.
    Learn More
  • Access
    • Bank From Anywhere
      • Digital Branch
    • Bank On The Go
      • Mobile Banking
      • Self-Service Banking
      • How-to-Demos
    • Bank Online
      • Online Banking
      • Payments
    • Bank In Person
      • Branches & ATMs
      • Convenience Banking
    Mobile Banking
    Your smartphone and our app can team up to deposit checks and manage your money from just about anywhere.
    Learn More
  • Learn
    • About
      • About Us
      • Membership
      • Community Involvement
      • Cash Back to the Community
      • News
      • Events
      • Careers
      • Locations & Hours
    • Resources
      • Forms
      • Calculators
      • Rates
      • Fee Schedule
      • How-to-Demos
    • Education
      • Financial Education
      • Fraud Prevention
      • Financial Tips
      • Building Credit
    Cash Back to the Community
    Every time you use your debit or credit card, we give to a worthy organization.
    Learn More
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Self-Service Banking

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Manage your finances on-the-go. Pay bills, deposit checks, transfer funds, apply for a loan, etc.

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Secure, convenient solutions without the wait.

Skip the trip to the branch and conduct your banking from the comfort and safety of your home. For your convenience, we've provided information below about our various self-service options as well as about our most frequently asked questions.

Routing Number & Direct Deposit

American Eagle FCU's routing number is the same for all members. It is 211176891. It can be found on the bottom of our website at any time.

Direct Deposit

Here's the quickest way to get your paycheck, pension, Social Security, tax refund and other government checks into your American Eagle FCU account. You may be able to get your paycheck, Social Security or other direct deposits up to two days earlier at American Eagle. View the “Member Account Information Booklet” for terms and conditions of this service. Our Direct Deposit Authorization form is inside our Switch Kit, along with other useful tools.

To sign up for Direct Deposit into your American Eagle FCU account, provide the following information to your payroll, pension, or Social Security office:

  1. Our name and address
    American Eagle Financial Credit Union
    P.O. Box 280128
    East Hartford, CT 06128-0128
  2. Your account number to receive the direct deposit
  3. Our ABA Routing Transit Number: 211176891

Telephone Banking

There are many ways to perform transactions and obtain information about your account(s) by phone. Telephone Banking can be used anywhere in the country, free of charge, at any time of the day or night.

  • LOCAL 860.568.3802 (can be used internationally)
  • TOLL-FREE 800.843.1151

Features

  • English and Spanish menu offered
  • Get account balances and transaction history
  • Get Checking, Savings, CD, IRA, and Consumer Loan interest information
  • Transfer funds from/to accounts (excluding CDs and IRAs)
  • Make Visa, Home Equity Line of Credit and Consumer Loan payments
    • Consumer Loans can now give payoff information
    • Visa will only give current balance and option to make a payment
  • Transfer from a HELOC to a Checking or Savings account
  • Change Telephone Banking PIN
  • Transfer Options
    • Offers phone transfer to a MSSC Member Service Specialist for additional help
    • Offers phone transfer to make a payment, or for further mortgage information
    • Offers transfer to make a Consumer Loan payment
    • Offers transfer to report lost or stolen Visa, Debit, or ATM card

Online and Mobile Banking

Use our Mobile Banking app to checking balances, deposit checks, make transfers, set up alerts, and pay bills at any time right from your mobile device. First time user? Check out our video tutorial or click-thru demo. Ready to get started? Search "AEFCU" in your appstore.

Prefer a desktop experience? Use Online Banking to check balances, pay bills transfer funds, view transactions, apply for a loan, and more. You'll also have access to our suite of secure forms 24/7 to help you address any issues with your account(s). First time user? Check out our video tutorial or click-thru demo. Ready to get started? Register here.

Check the Status of a Loan

Recently applied for a loan with American Eagle? Find information about the status of your Personal or Auto Loan here, and the status of your Home Loan, Home Equity Line of Credit, or Home Equity Loan here.

Loan Payment Options

We have several options for fast and easy loan payments. For your convenience, they can all be found here. 

Transfer Funds Between Accounts

Complete standard requests such as obtaining your current balance, transferring funds, and more through Online Banking, our Mobile App, or by calling Telephone Banking at 800.843.1151.

To transfer funds to and from accounts at another bank or credit union, learn more here. 

Update Contact Information

Update your contact information right inside Online Banking. Once logged in, click "Profile & Settings." You will have the ability to change your address, phone number, email address, user ID, password and security information. Changes are effective immediately.

Helpful Tip: In the address change field, you will see three phone number fields with your current home, work, and cell phone numbers. If, for any reason, these fields show all zeros, delete the zeros and either fill in a new number, duplicate the number from one of your other fields, or leave it blank. The system will not accept all zeros.

Add a Joint Owner to an Account

There are a couple of ways you can add a joint to your account(s).

1. Stop by one of our branch locations with the joint owner. They can be added to the account(s) that same day.

2. Alternatively, we can send the necessary paperwork via mail or email for you both to sign and return. If the additional owner is not a current member of the credit union, we also need a copy of their valid government issued ID.  You can chat with us online, or send us a secure message in Online Banking to request the paperwork.

Helpful Tip: Once a joint owner is added to the account, they cannot be removed without closing the account.

Change Your Legal Name or Title

Once you have your government-issued photo ID updated with your new name, please send a secure message when logged in to your Online Banking account. One of our representatives will send the necessary information to complete the update remotely.

If you do not have your updated photo ID, you may visit a branch with your original/certified copies documenting the change, such as a marriage certificate, and your current photo ID. While there, you will sign a name change form and an order will be placed for a replacement debit card with your new name.

Open an Account Online

To qualify for an AEFCU membership, you must meet one of the following requirements: Live, work, worship or attend school in the Hartford, Middlesex, Tolland or New Haven counties in CT, or Hampden County, MA. To get started, click here.

If you are an existing member, you can open a variety of accounts through your Online Banking profile or through Mobile Banking. To begin the account opening process, simply click the "Open An Account" tab at the top of the page. From there, a new window will open and walk you through the steps to open the account. If the page is not opening, you may need to check your browser settings and temporarily turn off your pop-up blocker.

Helpful Tip: If you would like the account to be joint, please ensure you select that option at the start of the application.

Alternatively, you can visit a branch to establish a membership or open additional accounts.

Help Protect My Account(s) From Fraud

Download AEFCU’s SecurLOCK Equip App, which allows you to lock your card when you don't need it and unlock it quickly when you do. You can even control the types of products and services that can be purchased and where transactions can take place. Visit this link and use the buttons on the right to download.

About NCUA Insurance

Credit union accounts are covered by the NCUA (National Credit Union Association) and the coverage mirrors the FDIC coverage offered by banks. All accounts are insured up to $250,000. To learn more about NCUA insurance, visit their website at ncua.gov.

Avoiding ATM Fees

As a member of American Eagle FCU, you have access to 60,000 no-fee ATMs nationwide. In addition to the ATMs at American Eagle branches, you can use any ATM that is part of the Allpoint or SUM network to make withdrawals free of charge. They are located in many different stores, such as CVS, Walgreens, and Target, as well as other credit unions. Find locations through the American Eagle FCU Mobile Banking app.

Alternatively, many stores allow you to elect to receive cash back when making a purchase using your debit card and PIN number. The Credit Union does not charge a fee for this service.

Contact a Representative

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800.842.0145
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Established in 1935, American Eagle Financial Credit Union is a full-service credit union headquartered in East Hartford, Connecticut. American Eagle offers savings accounts, checking accounts, credit cards, auto loans, mortgages, business accounts, and much more. Open to everyone in Hartford, Middlesex, Tolland, and New Haven counties in Connecticut and Hampden County in Massachusetts. 

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Routing Number
211176891
Get in Touch

800.842.0145
American Eagle Financial Credit Union
PO Box 280128
East Hartford, CT 06128-0128

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© 2023 American Eagle FCU. Website by ZAG Interactive

  • NMLS# 478241
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  • Equal Housing Opportunity

It's time to register for Online Banking!

You'll need the following information to get started:

  • Name
  • Email
  • Social Security Number
  • Account Number
  • Date of Birth
  • Mobile Phone Number
  • Driver's License or State ID Card Number

If you opened your account in a branch, you will have a purple card with your Account Number written on the back in your opening package.

If you opened your account online, a confirmation page would have been presented with a link containing your Account Number.

If you cannot find your Account Number, please call our Member Contact Center at 800.842.0145 and be prepared to answer security questions and provide your ID.

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Leaving American Eagle FCU Website

By continuing, you will be leaving the American Eagle FCU website. 

American Eagle FCU is not responsible for accuracy, security, content, or services offered by other websites; we encourage you to view privacy & security disclosures of all websites you visit as they may be different than those of American Eagle FCU. 

Visit our site again soon.

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For your security, please do not include account/social security number or other sensitive information via email. Please log into Online Banking to send a secure message, or call the Member Contact Center at 800.842.0145.
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Como siempre, asegúrese de haber leído y entendido todos los términos y condiciones antes de elegir un producto y contáctenos si tiene alguna pregunta. 

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