News & Events

Visa Debit Card with EMV Chip Coming Soon

To better enhance security and future card experience, existing Visa debit cardholders will receive a newly issued EMV chip-enabled debit card in the mail over the next few months.

Upon receiving your card please activate it as soon as possible. You can activate your card by:

  1. Calling the number on the sticker attached to the card from your home phone. You will be prompted to enter your existing Personal Identification Number (PIN), or
  2. Using the card with your existing PIN to perform a transaction at any ATM or point-of-sale retail purchase.
  3. Destroy your old debit card once your new chip card is activated and begin using the new card.

Same card number. Same PIN.
Your card number and PIN remain the same. If you wish to change your PIN, call 866.392.9952 and have your existing PIN available. You may also change your debit card PIN at any American Eagle Financial Credit Union ATM.

New security code. New expiration date.
Your card will have a new 3-digit security code and a new extended expiration date of three to five years. Remember to update this information with any merchants processing automatic payments on this account.

Questions?
Call our Member Contact Center at 860.568.2020 or 800.842.0145.