News & Events

Personal Video Banking Coming Soon to East Hartford Main Office

High-tech banking with a human touch is coming to the East Hartford Main Office. This August American Eagle Financial Credit Union will introduce our first Video Teller Machine (VTM) to complement our in-person lobby representatives.

Members can conduct business by two-way audio/video conversation with a Video Financial Representative stationed at our Member Contact Center in Glastonbury. Transactions include deposits, cash withdrawals, transfers, payments, and check cashing. Members can do all this without using a voucher from a private area in our East Hartford Main Office lobby.

The VTM features a 19-inch privacy touchscreen, phone handset, earphone audio jack, security camera, and it’s ADA compliant. The VTM also works as a traditional self-service ATM. Stay tuned for more details.