RESPONSIBILITIES:

• Process member transactions: check cashing, process deposits and withdrawals transfer funds, pay on loan and VISA accounts, issue travelers checks, savings bonds, open and close accounts, etc.
• Obtain adequate member identification.
•  Ensure receipt of accurate and complete vouchers.  Document monies received and disbursed.
•  Advise prospective members of the advantages of Credit Union membership.
• Sell and cross sell on the advantages of Credit Union new and existing services.
• Respond to questions and problems relative to member accounts and/or refer members to appropriate department for handling.
• Perform end of day balancing.
• Order or return monies to vault to maintain authorized starting cash fund.
• Perform other related duties as assigned.

• High school diploma or GED and 1(+) year teller or similar experience.
• Customer service orientation - quick turnaround of member transaction.
• Analytical thinking - ability to assess situations accurately and respond correctly, resolving member complaints to the satisfaction of the Credit Union and the member whenever possible.
• Sales ability and persuasiveness - ability to cross-sell products and services.  Knowledgeable in all retail products and services.
• Organizational awareness - thorough understanding of Credit Union philosophy.
• Communication - clearly conveys information and ideas to individuals in a manner that helps them understand and retain the message. Effective oral communication; proactively shares information.

Please Respond By April 8, 2008