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Current Openings
ASSISTANT BRANCH MANAGER
Hours: 40 hours/ week Monday-Friday; ability to be flexible for
overtime including Thursdays; minimum two Saturdays a month
(own transportation required- mileage reimbursement provided)
Responsibilities:
- Acts as a positive role model demonstrating professional behavior and excellent member service at all times.
- Effectively coaches and develops Teller Supervisor, Tellers & MFR’s to improve knowledge and skills.
- Responsible for the hiring of new Teller Supervisor and participates in the hiring of Teller’s and MFR’s.
- Responsible for the Performance Appraisals of Teller Supervisor and contributes to the Performance Appraisals of Tellers and MFR.
- Assists Branch Manager in the development and implementation of an effective plan to meet branch goals.
- Regularly assess progress to goals with Branch Manager, and assists in adjusting the plan as needed to meet branch goals.
- Consistently contributes to the attainment of individual and branch goals.
- Responsible for the security of the branch, employees, and members.
- Responsible for being familiar with the content of the Branch Operations Manual.
- Collaborate with branch manager in planning and facilitating branch meetings.
- Actively listens and asks questions to determine all financial needs of member.
- Accurately explains the features and benefits of all credit union products and services.
- Demonstrates excellent member service by cross-selling additional Credit Union products and services to meet member’s financial needs.
- Accurately opens new member accounts on core system.
- Effectively closes and books Home Equity and consumer loans.
- Effectively processes Visa, consumer loan and home equity loan applications.
- Completes all training and testing required for certification within one year.
- Maintains yearly certification requirements.
- Performs other duties as assigned.
Supervisory Responsibilities:
- Directly supervises the Teller Supervisor.
- Effectively coaches and develops Teller Supervisor, Tellers & MFR’s to improve knowledge and skills.
- Responsible for the hiring of new Teller Supervisor and participates in the hiring of Teller’s and MFR’s.
- Responsible for the Performance Appraisals of Teller Supervisor and contributes to the Performance Appraisals of Tellers and MFR.
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws, including planning, assigning, and directing work; rewarding and disciplining employees; addressing complaints and resolving problems through a process of on-going communication.\
Qualification Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Core Competencies:
- Develops others: Finds opportunities for useful coaching on everyday tasks; provides adequate support and training to others; gives group members opportunities to take on new challenges; helps staff define and pursue career goals.
- Directiveness: Sets high standards for performance for themselves as well as their staff
- Analytical Thinking: Ability to understand cause and affect relationships.
- Flexibility: Willing to change priorities to meet changing demands
- Product Knowledge: Well versed in all retail products and services.
- Information Seeking: Detects problems or opportunities.
- Strong Interpersonal Understanding: Anticipates actions and has a plan to deal with them. Focuses on the situation, not the person. Has a balanced view of others’ specific strengths and developmental needs.
- Sales Ability/Persuasiveness: Understands how product or service meets member satisfaction levels. Able to overcome objections and gain commitment.
- Decisive: Ability to make decisions and take action.
- Concern for Order and Quality: Ability to develop processes and to organize information
Education and/or Experience:
Associates Degree and three to five years related experience and/or training; or equivalent combination of education and experience.
Language Skills:
- Ability to read, analyze and interpret common and technical journals, financial reports and legal documents.
- Ability to respond to common and intricate inquires or complaints from members, regulatory agencies or members of the business community.
- Ability to create and write reports and correspondence and presentations that effectively present information to staff, top management, public groups, Credit Union members.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
Mathematical Skills:
- Ability to work with mathematical concepts such as probability and statistical inference.
- Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
- Ability to calculate figures and amounts such as discounts, interest and commissions.
Reasoning Ability:
- Ability to define, collect data, establish facts and draw conclusions to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Certificates, Licenses, Registrations:
Notary Public and Signature Guarantee.
Other Skills and Abilities:
- Ability to operate a personal computer with a high level of proficiency in such software applications as word processing and spreadsheets.
- Ability to utilize other technological resources such as the Internet and e-mail.
- Ability to operate a fax, calculator, FiTech teller and loan systems and copier.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand, walk, sit, and reach with hands and arms.
- The employee is occasionally required to stoop, kneel, crouch, or crawl.
- The employee must occasionally lift and/or move up to 50 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts.
The noise level in the work environment is usually moderate.
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